Sales Executive, Customer Management & ATC, UBM Live, VAC 735
Location: London
Reports to: Group Sales Manager
Department: Customer Management & ATC
Location: Ludgate House, Blackfriars
Products Covered: Customer Strategy, Call Centre Focus, Call Centre & Customer Management Expo
Purpose of the job
To sell advertising space across all print and digital products across Customer Strategy and Call Centre Focus as well as stands & sponsorship for Call Centre and Customer Management Expo to ensure that revenue forecasts are achieved and exceeded where possible.
To sell advertising space across all print and digital products across Customer Strategy and Call Centre Focus as well as stands & sponsorship for Call Centre and Customer Management Expo to ensure that revenue forecasts are achieved and exceeded where possible.
The Customer Management & ATC Portfolio
Includes the following products: -
• Call Centre & Customer Management Expo (www.callcentre-expo.com)
• Technology For Marketing & Advertising (http://www.t-f-m.co.uk/)
• Internet World (www.internetworld.co.uk)
• ATC (Air Traffic Control) (www.atcevents.com)
• Service Management Expo (www.servicemanagement.co.uk)
• Call Centre & Customer Management Expo (www.callcentre-expo.com)
• Technology For Marketing & Advertising (http://www.t-f-m.co.uk/)
• Internet World (www.internetworld.co.uk)
• ATC (Air Traffic Control) (www.atcevents.com)
• Service Management Expo (www.servicemanagement.co.uk)
Customer Strategy is a leading business-to-business website providing a one stop information resource and fully interactive forum for all involved in customer engagement. It is produced for senior customer service professionals and covers all areas of customer interaction.
Call Centre Focus is a leading bi-monthly business-to-business title in the call and contact centre industry, covering every aspect of the market place with a focus on people, technology and strategy.
Call Centre & Customer Management Expo was launched in 1999 and is the UK’s largest call centre industry event with a total revenue of £1.5 million. It is the only event of its type in the market and a very strong product.
The CCF Conference is a call centre and customer management conference running alongside Call Centre and Customer Management Expo – sponsorship of which is covered in this role.
Candidate profile
Ideally the candidate will come from a publishing back ground. Using a DIPADA format the candidate should be able to show strong relationship and account management skills from the outset, as they will be in charge of growing and developing their own client base. Keen, driven and hungry for success they will show a dynamic character, be able to find and develop new business as well as manage existing relationships.
This is a fantastic opportunity for someone looking to develop a career within media. The prospects for the role are excellent. UBM Live offers many opportunities in many areas and the company is growing and expanding all the time. An exciting role that offers both big short-term challenges and excellent long-term prospects. The role will also grow to encompass other products within the portfolio.
Skills / Attributes / Responsibilities:
• Meeting and exceeding targets on a monthly, quarterly, annual basis
• Well organised, able to maintain sales and client records with a high degree of accuracy
• Motivated, driven, ambitious
• Experience in presenting face-to-face
• Ability to learn and absorb industry knowledge
• Well rounded sales person, with the ability to develop lasting relationships as well being able to effectively cold call
• Strong interpersonal skills, excellent communicator both verbally and written
• Effective forecasting skills
• Professional manner and well presented
• Team player
• Numerate / Literate
• Ability to identify additional revenue streams and opportunities
• Work within a wider portfolio of products and communicate other opportunities around the team
• Well organised, able to maintain sales and client records with a high degree of accuracy
• Motivated, driven, ambitious
• Experience in presenting face-to-face
• Ability to learn and absorb industry knowledge
• Well rounded sales person, with the ability to develop lasting relationships as well being able to effectively cold call
• Strong interpersonal skills, excellent communicator both verbally and written
• Effective forecasting skills
• Professional manner and well presented
• Team player
• Numerate / Literate
• Ability to identify additional revenue streams and opportunities
• Work within a wider portfolio of products and communicate other opportunities around the team
Contact Details